Legal & Compliance

Privacy Policy

Effective date: July 16, 2026

AskMuftiOnline respects your privacy and is committed to protecting personal information. This policy explains what we collect, how we use it, and the safeguards we apply when you use our platform, including contribution features.

1. Information We Collect

Account details such as name, email address, and profile information when you register or update your profile.
Contribution details such as contributor name, email, selected amount, contribution type, gateway, and transaction references.
Technical data such as IP address, browser/device information, and usage analytics for performance and security.
Communication data when you contact support or submit forms.

2. How We Use Information

To operate and improve website features, including Islamic Q&A, tools, and contribution workflows.
To process contributions, verify payment events, issue acknowledgements, and support refund/cancellation requests.
To communicate important updates, support responses, and policy changes.
To prevent fraud, abuse, and unauthorized activity.

3. Data Security

We apply reasonable technical and organizational measures to protect your information. Payment card and wallet credentials are handled by trusted payment gateways and are not stored directly on AskMuftiOnline servers.

4. Third-Party Services

We may use third-party service providers such as payment gateways, analytics tools, and email services to operate our platform. These providers process data under their own privacy policies and legal obligations.

5. User Rights

You may request access to personal data we hold about you.
You may request correction of inaccurate or incomplete information.
You may request deletion of personal data, subject to legal and operational retention requirements.

6. Contact Information

For privacy-related requests or questions, contact us at info@askmuftionline.com.