Dispute Investigation & Asking for Proof

Walekumussalam,

If two people have a dispute and a third person was not present, then he/she should not immediately accept one side and make a decision. In Islam, the principle is that no statement should be accepted without verification.

Quran :

يَا أَيُّهَا الَّذِينَ آمَنُوا إِنْ جَاءَكُمْ فَاسِقٌ بِنَبَإٍ فَتَبَيَّنُوا

(Al-Hujurat: 6)

Translation:  O believers! If a sinful person brings you news, then verify it carefully.

Based on this aayat :

If you want to know the truth, you may ask for proof.

It is permissible to ask witnesses, as long as the intention is justice, not humiliation or curiosity.

You may also ask to see chats or other evidence, but only as much as needed to clarify the truth.

Supporting one side without investigation may lead to injustice.

Important Point:

If you are not directly involved in the dispute and you have no religious or practical responsibility to judge, then it is better to remain neutral and try to bring reconciliation between them.

 The Prophet ﷺ said:

الْمُسْلِمُ أَخُو الْمُسْلِمِ لَا يَظْلِمُهُ وَلَا يُسْلِمُهُ

(Bukhari, Muslim)

Translation: A Muslim is the brother of another Muslim; he does not oppress him, nor does he abandon him.